What We Collect and Why It Matters
We collect the information you provide when registering — your name, phone number, and account credentials — along with transaction records generated each time you deposit or withdraw via bKash, Nagad, or Rocket. Device identifiers and session data are logged automatically when you access the lobby
-
1
from your mobile browser. We use this data to verify your identity, process payments, detect unusual account activity, and respond to your support requests. We do not sell your personal information to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited
-
2
to what those services need to complete your transaction. Retention periods vary by data type: transaction records are kept as long as required by applicable financial regulations, while session logs are cleared on a rolling basis. Your continued use of the platform from Bangladesh or any
-
3
eligible region means you accept this policy as it stands. If local law in your region restricts any of these practices, those restrictions apply and we will honour them. We update this policy when our data practices change, and the current version is always available at
-
4
this address.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.